Privacy Policy

1. Data Protection at a Glance

When you visit this website, we process certain personal data. This Privacy Policy outlines what data we collect, how we use it, and what rights you have.

2. Who is responsible for data processing on this website?

Zentra Wise Limited
Collemore House, Collemore Road
Dalkey, Co. Dublin, Ireland
Phone: +353 1 901 5211
Email: support@zentrawise.com

3. How we collect your data

  • Direct Input: For example, via contact forms or communication via phone/email.
  • Automatic Collection: Technical data such as browser type, operating system, and time of access are collected automatically when visiting our website.

4. Why we process your data

  • To ensure proper functioning of the website
  • To respond to your inquiries
  • To process contractual relationships (e.g. digital product purchases)
  • To improve user experience through analytics and performance tools

5. Your rights

  • Right to access your stored data
  • Right to rectification or erasure
  • Right to restrict processing
  • Right to object to processing (Art. 21 GDPR)
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a data protection authority

6. Internal CRM – Zentraswiss

Customer data is stored and managed using our internal CRM system “Zentraswiss”, hosted securely within the EU. All data is processed in accordance with GDPR standards.

7. Contact and Communication

If you contact us via form, email, phone, or WhatsApp, your data will be stored for the purpose of processing your request. We do not share your data without your consent.

8. Use of Cookies

Cookies are used for technical functionality, session control, analytics, and optional marketing. You can manage your preferences or withdraw consent at any time via our cookie banner.

9. Analysis & Marketing Tools

We use tools such as:

  • Google Analytics – for anonymous tracking and performance optimization
  • Meta Pixel – for performance-based advertising
  • TikTok Pixel – for TikTok Ad tracking
  • ActiveCampaign – for newsletter delivery
  • ClickFunnels – for funnels and lead management
  • Zapier – to connect and automate tools

All tools are covered by valid Data Processing Agreements (DPAs) and, if applicable, EU Standard Contractual Clauses.

10. Video & Meeting Tools

We use:

  • Zoom
  • Microsoft Teams

These tools may collect metadata and communication content. Data is processed securely and in line with GDPR. Recordings only occur with consent

11. Newsletter

You can subscribe to our newsletter via ActiveCampaign. Consent is required and can be withdrawn at any time.

12. Social Media Plugins

We use integrated tools from Meta, Instagram, LinkedIn, and X (Twitter). When activated, data may be transferred to these platforms, including the USA. Please refer to their privacy policies for full details.

13. User Accounts & Registration

Registration data is used to deliver specific digital services. You can request deletion of your account at any time.

14. Job Applications

Applicant data is processed solely for recruitment. Unsuccessful applications are deleted after six months unless consent was given for talent pool inclusion.